includes bibliography and index

"The foundation for coaching - why coaching now?, what is coaching?, operating principles of coaching -- Basic principles - what is a human being?, language, observation, and assessment -- The flow of coaching - relationship, openings, assessment, enrollment, coaching itself -- The coaching relationship - mutual trust, mutural respect, mutual freedom of expression -- Openings - habits, social identity, openings -- Assessment models - five elements model, domains of competence, components of satisfaction and effectiveness, using these models, applications of the models to our case -- The body - centrality of the body, coaching the body, creating an observer of the body, the breath, body and character -- Enrollment -- Coaching conversations : types of conversation, single conversations, several conversations -- Stuck : client being stuck, program being stuck -- Track two : working with ourselves : trust questions, self-development process for coaches : skills and qualities, the process : working with yourself, the process: an example, definitions, how bob turned out."