Business success through service excellence

By:

"Clark, Moira"

Contributor(s):

"Baker, Susan"

Material type: Text

TextPublication details: New Delhi; Elsevier; c2004Description: "xiv,199p. : ill. ;23cm."ISBN:

8131207641

Subject(s):

Success in business

Summary: "Managing service excellence -- customer intelligence, woburn safari park, rackspace managed hosting -- operational effectiveness, TNT, dental practice board -- engaging people, petcareco, john pring & son -- organisational agility, veterans agency, BAA fit out -- service excellence best practice, nationwide."

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005 P7 (Browse shelf(Opens below))	Available	M11998

includes index

"Managing service excellence -- customer intelligence, woburn safari park, rackspace managed hosting -- operational effectiveness, TNT, dental practice board -- engaging people, petcareco, john pring & son -- organisational agility, veterans agency, BAA fit out -- service excellence best practice, nationwide."

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Central Library - Coimbatore

Business success through service excellence