includes bibliography

"Introduction : management functions, managerial competence and skills, basic skills required by a manager, effectiveness vs efficiency, managerial challenges in 21st century, values and ethics in management -- Business ethics and corporate social responsibility -- Efficient managers-traits and characteristics -- Clarity about goals -- Thinking and priority fixation-crucial for success -- Managerial leadership - not just hierachical leadership -- Creating work - commited culture in organizations -- Blind management and mistaken judgement -- Management of mind -- Commonsense management -- Decision-making -- Managerial effectiveness through focused emotional energy -- Stress management -- Change management -- Cultivating talents and virtues for excellence -- Relevance of teachings of the gita to modern management methods."