Managing the customer experience a measurement-based approach

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Material type: Text

TextPublication details: Wisconsin; ASQ Quality Press; c2007Edition: 0Description: "xv,112p. : ill. ;23cm"ISBN:

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Holdings
Item type	Home library	Collection	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	REFERENCE	005:658(100)2 P6 (Browse shelf(Opens below))	Not for loan	M12064

includes bibliography and index

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Central Library - Coimbatore