includes index

Contents: PART ONE Strategic models--Ansoff's product/ market grid--The BCG matrix--Blue ocean strategy--Competitive analysis: Porter's five forces--Core competencies--Greiner's growth model--Kay's distinctive capabilities--Market-driven organization--Off-shoring / outsourcing--Road-mapping--Scenario planning--Strategic dialogue-- Strategic HRM model--Strategic human capital planning--SWOT analysis--The value chain--Value-based management--The value disciplines of Treacy and Wiersema--PART Two Tactical models: The 7-S framework--Activity-based costing--Beer and Nohria / E and O theories-Benchmarking--Business process redesign--Competing values of organisational effectiveness--Core quadrants--Covey's seven habits of highly effective people--Curry's pyramid: customer marketing and relationship management--The DuPont analysis--Factory gate pricing--Henderson and Venkatraman's strategic alignment model--Hofstede's cultural dimensions--House of purchasing and supply--The innovation circle--Kotler's 4Ps of marketing --Kotters' eight phases of change--Kraljic's purchasing model--Lean thinking / just-in-time--MABA analysis--Milkovich's compensation model--Mintzberg's configurations--Monczka's purchasing model--Overhead value analysis--Quick response manufacturing--Senge / The fifth discipline--Six Sigma--The EFQM model--The theory of constraints--Vendor managed inventory--PART THREE: Operational models--The balanced scorecard (BSC) --Belbin's team roles--The Branding pentagram--Change quadrants--Discounted cashflow--Kaizen / Gemba--Mintzberg's management roles--Risk reward analysis--Root cause analysis / Pareto analysis--The six thinking hats of De Bono--The Deming Cycle: plan/do/check/act--Value stream mapping