Improving service quality : achieving high performance in the public and private sectors

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Material type: Text

TextPublication details: Florida; St Lucie Press; c1995Edition: 1Description: "xx, 258p. : ill. ;23cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.6 N5 (Browse shelf(Opens below))	Available	M1859

Includes bibliography and index

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Central Library - Coimbatore