Beyond customer satisfaction to customer loyalty the key to greater profitability

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Material type: Text

TextPublication details: New York; American Management Association; c1996Edition: 1Description: "x,148p. : ill. ;21cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.658.818 N6 (Browse shelf(Opens below))	Available	M2933

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Central Library - Coimbatore