Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research

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Material type: Text

TextPublication details: New Age International; New Delhi; 2010Description: xvii, 243pISBN:

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Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF ENGINEERING	005.658.818 Q00 (Browse shelf(Opens below))	Available	47269

Includes bibliographical references and index.

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