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Customer crisis turning an unhappy customer into a life long client

"Mahfood, Phillip E"

Customer crisis turning an unhappy customer into a life long client - 1 - New Delhi East West Press c1993 - "xxiii,173p. : ill. ;22cm."

includes index

ISBN: 8185938121

Subjects--Topical Terms:
Customer satisfaction
Customer service

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Central Library - Coimbatore

Customer crisis turning an unhappy customer into a life long client