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Making TQM work improve customer satisfaction motivation staff

"Sadgrove, Kit"

Making TQM work improve customer satisfaction motivation staff - 1 - New Delhi Kogan Page 1996 - 122p. : ill. ;22cm.

ISBN: 8175540087

Subjects--Topical Terms:
Total quality management

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Central Library - Coimbatore

Making TQM work improve customer satisfaction motivation staff