Total quality management in information services
"Buckland, John A"
Total quality management in information services - 1 - Boston QED Technical Publishing Group c1991 - 56p. : ill. ;27cm.
0894353403
Electronic data processing--Quality control
Total quality management
Total quality management in information services - 1 - Boston QED Technical Publishing Group c1991 - 56p. : ill. ;27cm.
0894353403
Electronic data processing--Quality control
Total quality management