Service Quality Measurement: Issues and Perspectives
Rodrigues, L. L. R.
Service Quality Measurement: Issues and Perspectives - Anchor 2013
Organizational Behavior
BUSINESS & ECONOMICS
Consumer satisfaction--Evaluation.,Customer services--Evaluation.,Service industries--Quality control.
Service Quality Measurement: Issues and Perspectives - Anchor 2013
Organizational Behavior
BUSINESS & ECONOMICS
Consumer satisfaction--Evaluation.,Customer services--Evaluation.,Service industries--Quality control.