Creating customer value : the synergy between after sales service and maintenance
"Gureja, Gopal K"
Creating customer value : the synergy between after sales service and maintenance - 1 - New Delhi Tata Mcgraw Hill c1997 - "xxxii,393p. : ill. ;24cm."
includes index
0074631454
Customer satisfaction
Customer service
Creating customer value : the synergy between after sales service and maintenance - 1 - New Delhi Tata Mcgraw Hill c1997 - "xxxii,393p. : ill. ;24cm."
includes index
0074631454
Customer satisfaction
Customer service