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Patron behavior in libraries : a handbook of positive approaches to negative situations

McNeil, Beth.-Johnson, Denise J.

Patron behavior in libraries : a handbook of positive approaches to negative situations - ALA Editions of the American Library Association 1996 - ALA Editions .

ISBN: 9780838906620

Subjects--Topical Terms:
Administration & Management
Library & Information Science
LANGUAGE ARTS & DISCIPLINES
Libraries.,Libraries--Security measures--United States.,Public services (Libraries)--United States.

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Central Library - Coimbatore

Patron behavior in libraries : a handbook of positive approaches to negative situations