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Service management operations strategy and information technology

"Fitzsimmons, James A"

Service management operations strategy and information technology - 2 - Boston Mcgraw Hill 1998 - "xxvi,613p. : ill. ;23.5"

includes index

ISBN: 71157093

Subjects--Topical Terms:
Service industries--Management

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Central Library - Coimbatore

Service management operations strategy and information technology