Services marketing
Bateson, John E G
Services marketing - 4 - Delhi Cengage Learning 2011 - xvii, 468p.
Includes glossary and index.
9788131516478
Customer satisfaction -- Services marketing
Effective service promotions
Service processes -- Marketing
Services marketing
Services marketing - 4 - Delhi Cengage Learning 2011 - xvii, 468p.
Includes glossary and index.
9788131516478
Customer satisfaction -- Services marketing
Effective service promotions
Service processes -- Marketing
Services marketing