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Profitable customers how to identify develop and retain them

"Wilson, Charles"

Profitable customers how to identify develop and retain them - 2 - New Delhi Kogan Page 1999 - "viii,184p. : ill. ;23cm."

includes index

ISBN: 8175540958

Subjects--Topical Terms:
Customer satisfaction
Marketing management

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Central Library - Coimbatore

Profitable customers how to identify develop and retain them