Central Library - Coimbatore

Online Public Access Catalog

Customer relationship management : a databased approach

Kumar, V

Customer relationship management : a databased approach - New Delhi John Wiley & Sons 2006 - xxiv, 323p.

Reprint year 2006, Includes glossary and index.

9788126509133


CRM
Customer relationship management
Customer-based marketing metrics
Data mining
Database marketing and customer value
Strategic CRM

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