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Ultimate CRM handbook strategies and concepts for building enduring customer loyal

"Freeland, John G (ed)"

Ultimate CRM handbook strategies and concepts for building enduring customer loyal - New York Mcgraw Hill 2003 - "viii,353p. : ill. ;23.5cm."

includes index

ISBN: 0071409351

Subjects--Topical Terms:
Brand name products
Customer loyalty
Customer relations--Management

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Central Library - Coimbatore

Ultimate CRM handbook strategies and concepts for building enduring customer loyal