Strategic service management beyond the moment of truth (Record no. 4139)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00436nam a2200181Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | M3580 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250218201704.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250218s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0080377513 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | "Boyle, Denis" |
| 245 #0 - TITLE STATEMENT | |
| Title | Strategic service management beyond the moment of truth |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Pergamon |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 1990 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries--Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BOOKS |
| Date last seen | Total checkouts | Full call number | Barcode | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Date acquired |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18.02.2025 | 338.16.012 N0 | M3580 | 18.02.2025 | BOOKS | AMRITA SCHOOL OF BUSINESS | AMRITA SCHOOL OF BUSINESS | 18.02.2025 |