Successful service operations management

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Material type: Text

TextPublication details: Australia; Thomson / South-Western; c2004Description: "xix,374p. : ill. ;24cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.658.818 P4 (Browse shelf(Opens below))	Available	M10811

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Previous	005.658.818 P0 Customer love attracting and keeping customers for life	005.658.818 P1 Lessons from the nordstrom way how companies are emulating the 1 customer service company	005.658.818 P1 Customer service empowerment and entrapment	005.658.818 P4 Successful service operations management	005.658.818 P4 Key account management : a complete action kit of tools and techniques for achieving profitable key supplier status	005.658.818 P7 Hidden in plain sight how to find and execute your company's next big growth strat	005.658.818 P7 Key account management the definitive guide	Next

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Central Library - Coimbatore