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Managing the customer experience a measurement-based approach
Material type:
TextPublication details: Wisconsin; ASQ Quality Press; c2007Edition: 0Description: "xv,112p. : ill. ;23cm"ISBN: - 9780873897020
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AMRITA SCHOOL OF BUSINESS | REFERENCE | 005:658(100)2 P6 (Browse shelf(Opens below)) | Not for loan | M12064 |
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| 005:658(100) P4 Big in Asia : 25 strategies for business success | 005:658(100) Q1 Doing business in India building research-based practice | 005:658(100)08 M6 Competition in global industries research colloquium / Harvard Business School | 005:658(100)2 P6 Managing the customer experience a measurement-based approach | 005:658(100)4 N7 Personal financial planning | 005:658(100)(52) P Strategic networks the art of Japanese interfirm cooperation | 005:658(100):647 N9 International hospitality business management and operations |
includes bibliography and index
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