Creating and delivering your value proposition managing customer experience for profit

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Material type: Text

TextPublication details: New Delhi; Kogan Page; 2010Edition: 0Description: "xvi,213p. : ill. ;23cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.346 Q (Browse shelf(Opens below))	Available	M14735

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Previous	005.346 P8 Customer relationship management	005.346 P9 Customer genius becoming a customer-centric business	005.346 Q Managing customer value one stage at a time	005.346 Q Creating and delivering your value proposition managing customer experience for profit	005.346 Q After sales management	005.346 Q Satisfaction a behavioral perspective on the consumer	005.346 Q1 Bold : how to be brave in business and win	Next