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Customer care : participants guide
Material type:
TextPublication details: London; Kogan Page; 1996Edition: 1Description: 61p. : ill. ;25cmISBN: - 8175540400
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AMRITA SCHOOL OF BUSINESS | 005.968 N6 (Browse shelf(Opens below)) | Available | M711 |
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| 005.968 N6 Coaching and counselling skills : participants guide | 005.968 N6 Coaching and counselling skills : trainers guide | 005.968 N6 Creativity and problem solving : participants guide | 005.968 N6 Customer care : participants guide | 005.968 N6 Customer care : trainers guide | 005.968 N6 Delegation skills: trainer's guide | 005.968 N6 Delegation skills : participants guide |
includes bibliographical references
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