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Customer loyalty how to earn it how to keep it
Material type:
TextPublication details: New York; Lexington Books; c1995Edition: 1Description: "viii,242p. : ill. ;24cm."ISBN: - 002912977X
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AMRITA SCHOOL OF BUSINESS | 005.658.818 N5 (Browse shelf(Opens below)) | Available | M2508 |
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| 005.658.818 N5 Selling today building quality partnerships | 005.658.818 N5 Winning the service game | 005.658.818 N5 Creating customer value the path to sustainable competitive advantage | 005.658.818 N5 Customer loyalty how to earn it how to keep it | 005.658.818 N5 Key accounts are different solution selling for key account managers | 005.658.818 N6 Selling the way your customer buys | 005.658.818 N6 Beyond customer satisfaction to customer loyalty the key to greater profitability |
includes bibliographical references and index
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