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Quality : sustaining customer service
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TextPublication details: London; Century Business; 1993Edition: 1Description: 270p. : ill. ;23cmISBN: - 0712655190
| Item type | Home library | Call number | Status | Barcode | |
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AMRITA SCHOOL OF BUSINESS | 005.658.818 N3 (Browse shelf(Opens below)) | Available | M3185 |
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| 005.658.8 P1 Marketing successfully a professional perspective | 005.658.818 N1 Customer service operations the complete guide | 005.658.818 N2 Kids as customers a handbook of marketing to children | 005.658.818 N3 Quality : sustaining customer service | 005.658.818 N3 Seeking customers | 005.658.818 N4 Product plus how product service competitive advantage | 005.658.818 N4 Making customer satisfaction happen strategy for delighting customers |
includes index
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