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Service management strategy and leadership in service business

By: Material type: TextTextPublication details: Chichester; John Wiley; c1991Edition: 2Description: "xv, 185p. : ill. ;25cm."ISBN:
  • 471928852
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Item type Home library Call number Status Barcode
BOOKS BOOKS AMRITA SCHOOL OF BUSINESS 338.46.012 N1 (Browse shelf(Opens below)) Available M4827

includes bibliographical references and index

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