includes bibliographical references and index

"Contents: Part 1: Human resource management-an overview -- the foundations of human resource management -- the context of human resource management -- the role of the HR practitioner -- managing the HR function -- the contribution of the HR function -- evaluating the HR function -- international human resource management -- Part 2: Organizational behaviour -- characteristics of people -- motivation -- commitment -- how organizations function -- organizational culture -- Part 3: Work and employment -- the nature of work -- the employment relationship -- the psychological contract -- Part 4: Organization, jobs and roles -- organization design -- organizational development -- job design and role building -- Part 5: Human resource management processes -- strategic HRM -- human resource policies -- competency-based human resource management -- job, role and competence analysis -- Part 6: Employee resourcing -- human resource planning -- recruitment and selection -- selection interviewing -- psychological tests -- introduction to the organization -- release from the organization -- Part 7: Performance management -- the basis of performance management -- performance management processes -- 360-degree feedback -- Part 8: Human resource development -- the basis of human resource development -- learning and development -- personal development planning -- training -- management development -- career management -- Part 9: Reward management -- reward management systems -- job evaluation -- market rate analysis -- pay structures -- contingent pay -- employee benefits, pensions and allowances -- managing reward systems -- Part 10: Employee relations -- the employee relations framework -- employee relations-processes and outcomes -- negotiating and bargaining -- involvement and participation -- communications -- Part 11: Health, safety and welfare -- health and safety -- welfare services -- Part 12: Employment and HR services -- employment practices -- human resource management procedures -- HR information and record systems."