includes index

"Contents: Section 1: Knowledge management and strategy -- the current state of knowledge management -- knowledge management and the broader firm: strategy, advantage and performance -- introducing knowledge management into the enterprise -- Section 2: Knowledge management: people and measures -- people who make knowledge management work: CKO, CKT, or KT? -- a look toward valuating human capital -- performance measures for knowledge management -- Section 3: Knowledge management: some elements -- knowledge selection: concepts, issues and technologies -- intellectual capital and knowledge creation: towards an alternative framework - metaknowledge and metaknowledgebases -- investigating a theoretical framework for knowledge management: a gaming approach -- Section 4: Knowledge management: knowledge technologies -- intelligent agents for knowledge management-toward intelligent web-based collaboration within virtual teams -- groupware: collaboration and knowledge sharing -- knowledge discovery -- knowledge-based systems: a look at rule-based systems -- Section 5: Knowledge management applications -- knowledge management in industry -- knowledge management in government."