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Lessons from the nordstrom way how companies are emulating the 1 customer service company

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Material type: Text

TextPublication details: New York; John Wiley; c2001Description: "xiii,226p. : ill. ;22cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.658.818 P1 (Browse shelf(Opens below))	Available	M6882

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Previous	005.658.818 N9 Profitable customers how to identify develop and retain them	005.658.818 P0 Dealing with the customer from hell a survival guide	005.658.818 P0 Customer love attracting and keeping customers for life	005.658.818 P1 Lessons from the nordstrom way how companies are emulating the 1 customer service company	005.658.818 P1 Customer service empowerment and entrapment	005.658.818 P4 Successful service operations management	005.658.818 P4 Key account management : a complete action kit of tools and techniques for achieving profitable key supplier status	Next

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Central Library - Coimbatore