Call center handbook complete guide to starting running and improving your call

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Material type: Text

TextPublication details: New York; CMP Books; 2001Edition: 4Description: 382p. : ill. ;23cmISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.346 P1 (Browse shelf(Opens below))	Available	M9042

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Previous	005.346 P1 Handbook of key customer relationship management	005.346 P1 101 ways to boost customer satisfaction	005.346 P1 Customer relationship management emerging concepts tools and applications	005.346 P1 Call center handbook complete guide to starting running and improving your call	005.346 P1 Customer relationship management : creating competitive advantage through win-win relationship strategies

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