includes index

"Contents: Part 1: Web-based HR: what it looks like -- Chapter 1: Best practices in HR technology / Alfred J. Walker -- Chapter 2: Web-based employee self-service: a win-win proposition for organizations and employees / Robert Zampetti and Lynn Adamson -- Chapter 3: Web-based manager self-service: adding value to the work / Lynn Adamson and Robert Zampetti -- Chapter 4: Web-delivered employee benefits: from ""why?"" to ""wow!"" / Joanne Dietch -- Chapter 5: Web-based recruiting and staffing / David Coben -- Chapter 6: Internet-age performance management: lessons form high-performing organizations / Elaine M. Evans -- Chapter 7: Web-based compensation planning / Diane Gherson and Allen P. Jackson -- Chapter 8: Technology and employee development / Joseph Gibbons -- Chapter 9: Implementing web-based knowledge management / Jack Borbely and Stephen J. Gould -- Part 2: Designing and implementing web-based HR -- Chapter 10: Creating a business case for your organization's web-based HR initiative / Jennifer Lego -- Chapter 11: A framework for transforming your HR function / Brian D. Beatty -- Chapter 12: Planning your HR technology strategy and web architecture / Lori G. Lanzelotti, Alfred J. Walker and J. Alec Wilder -- Chapter 13: Workflow software: a key driver behind HR self-service / John G. Kelly -- Chapter 14: HR service centres: the human element behind the technology / Joseph Bender -- Chapter 15: How to implement an HR service center: the technologies and staff needed / Stephen C. Brescia and April E. Hartness -- Part 3: Other key trends and technologies changing HR -- Chapter 16: HR outsourcing in the internet Era / Thomas Keebler -- Chapter 17: Web-based HR in an international setting / Cynthia DeFidelto and Iain Slater."