"Mehra, Randiv" <br/><br/>
Getting to transformation  a managers handbook 

 - Delhi  Macmillan  2004 
 - "xiii,450p. : ill. ;25cm." 
<br/><br/> includes bibliography and index 
<br/><br/><label>ISBN: </label>1403923159 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Electronic commerce<br/>Enterprise resource planning (ERP)<br/>Knowledge management (KM)