Ravi Shanker <br/><br/>
Services marketing  the Indian perspective 

 - 1 
 - New Delhi  Excel books  c2002 
 - "xvi,656p. : ill. ;24cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>8174462678 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Marketing