"Westcott, Russell T (ed)" <br/><br/>
Certified manager of quality / organizational excellence handbook 

 - 3 
 - Milwaukee  ASQ Quality Press  c2006 
 - "xxiii,648p. : ill. ;26.5cm.+1CD-ROM" 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>0873896785 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"Total quality management--Handbooks, manuals, etc."