TY  - BOOK
AU  - "Hannabarger, Chuck"
AU  - "Buchman, Rick"
AU  - "Economy, Peter"
TI  - Balanced scorecard strategy for dummies
SN  - 8126514523
CY  - New Delhi
KW  - Performance evaluation
KW  - Productivity measurement
KW  - Strategic planning
N1  - includes index
N2  - "The ABC's of balanced scorecard : goals, scores, and the balanced score card, building and balancing scorecard strategies, planning for the balanced scorecard, putting your balanced scorecard into action -- The customer - The critical leg : understanding your role with customers, creating a customer scorecard, building the customer leg dashboard -- Financial measurement the foundation leg : understanding your role in financial measurement, building the financial leg scorecard, building the financial leg dashboard -- Internal business processes the value-creating leg : understanding your role in internal business processes, building the internal business process scoreboard, building dashboards for internal business processes -- Kowledge, education, and growth- the learning leg : understanding your role in learning and growth, creating the knowledge, education, and grow                    th scorecard, creating the knowledge, education and growth dashborad -- The part of tens : ten tips for balanced scorecard success, ten biggest scorecard mistakes to avoid, ten tips for overcoming barriers."
ER  -