"Gilbert, John" <br/><br/>
How to eat an elepahant a slice-by-slice guide to total quality management 

 - New Delhi  East West Press  1993 
 - 212p. : ill. ;21cm. 
<br/><br/> includes bibliography and index 
<br/><br/><label>ISBN: </label>8185938008 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management