Alireza Faed <br/><br/>
An Intelligent Customer Complaint Management system with Application to the Transport and Logistics Industry 

 - 2013 
 -  springer  2013 
 - springer Theses .
<br/><br/><label>ISBN: </label>9783319003245 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computational Intelligence<br/>Engineering