TY  - DATA
AU  - Alireza Faed
TI  - An Intelligent Customer Complaint Management system with Application to the Transport and Logistics Industry
T2  - springer Theses
SN  - 9783319003245
PB  - springer
KW  - Computational Intelligence
KW  - Engineering
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-00324-5
ER  -