Gopal V V (ed) <br/><br/>
Total quality management  applications and cases 

 - 0 
 - Hyderabad  ICFAI University Press  c2005 
 - "viii,175p. : ill. ;23cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>8178814595 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Total quality management -- Case studies