Gopal V V (ed) <br/><br/>
CRM in insurance  an introduction 

 - 0 
 - Hyderabad  ICFAI University Press  c2005 
 - "ix,159p. : ill. ;23cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>817881532X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management