TY  - DATA
AU  - Paul M Clarke
AU  -  Rory V O'Connor
AU  -  Terry Rout
TI  - Software Process Improvement and Capability Determination
T2  - Communications in Computer and Information Science
SN  - 9783319389806
PB  - Springer
KW  - Computer Science
KW  - IT Operations
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-38980-6
ER  -