TY  - DATA
AU  - Henriqueta Novoa
AU  -  Monica Dragoicea
TI  - Exploring Services Science
T2  - Lecture Notes in Business Information Processing
SN  - 9783319149806
PB  - Springer
KW  - Computer Science
KW  - Services
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-14980-6
ER  -