TY  - DATA
AU  - Jorge Cardoso
AU  -  Hansjorg Fromm
AU  -  Stefan Nickel
TI  - Fundamentals of Service Systems
T2  - Service Science: Research and Innovations in the Service Economy
SN  - 9783319231952
PB  - Springer
KW  - Computer and Information Systems Applications
KW  - Computer Science
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-23195-2
ER  -