TY  - DATA
AU  - Julia Kotlarsky
AU  -  Ilan Oshri
AU  -  Leslie P Willcocks
TI  - Shared Services and Outsourcing: A Contemporary Outlook
T2  - Lecture Notes in Business Information Processing
SN  - 9783319470092
PB  - Springer
KW  - Computer Science
KW  - IT Operations
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-47009-2
ER  -