TY  - DATA
AU  - Martin Reynolds
AU  -  Sue Holwell (Retired)
TI  - Systems Approaches to Making Change: A Practical Guide
SN  - 9781447174721
PB  - springer
KW  - Computer Science
KW  - IT Operations
UR  - https://link.springer.com/openurl?genre=book&isbn=978-1-4471-7472-1
ER  -