TY  - DATA
AU  - Magnus Ramage
AU  -  Karen Shipp
TI  - Systems Thinkers
SN  - 9781447174752
PB  - springer
KW  - Computer Science
KW  - IT Operations
UR  - https://link.springer.com/openurl?genre=book&isbn=978-1-4471-7475-2
ER  -