Ines Nee <br/><br/>
Managing Negative Word-of-Mouth on Social Media Platforms 

 - 1st ed. 2016 
 -  Springer  2016 
 - Innovatives Markenmanagement .
<br/><br/><label>ISBN: </label>9783658139988 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business and Management<br/>Marketing