TY  - DATA
AU  - Alexander Frass
TI  - Achieving Brand Loyalty in China through After-Sales Services
T2  - Business Analytics
SN  - 9783658143671
PB  - Springer
KW  - Business and Management
KW  - Marketing
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-658-14367-1
ER  -