TY  - DATA
AU  - Stephan Kasulke
AU  -  Jasmin Bensch
TI  - Zero Outage
T2  - Management for Professionals
SN  - 9783319537399
PB  - Springer
KW  - Business and Management
KW  - Business Process Management
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-53739-9
ER  -